Office of International Relations
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For additional information please contact
Lucy Parker, Director of International Relations
713-794-3597
Texas Orthopedic Hospital
7401 South Main
Houston, TX 77030
Fax: 713-383-5222
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The Office of International Relations specializes in recognizing the needs of individuals from abroad who seek medical treatment in the United States. The staff provide warmth, grace, attention to detail and the ability to listen. There is additional stress for international patients and our caring staff helps ease that gap and makes patients feel more at home.
The Office of International Relations (OIR) offers the following personalized services for international patients:
- Expertise in cultural awareness and language needs
- Physician-patient assistance and coordination, including interpretation, scheduling appointments, escorting, conference calls to foreign countries
- Estimated costs and billing information including payment facilitation and coordination with all billing offices (hospital, physician, anesthesiology, foreign insurance)
- Hotel recommendations
- Airport transportation assistance and city orientation
- Admitting and discharge assistance
- Patient and family visitation and representation while patient is admitted
- Interpretation and translation services are available in Spanish, 24 hours a day, 7 days a week. For over 40 + additional languages, a 24-48 hour advance notice is required.
In addition, the Office of International Relations provides the following services for physicians and affiliated institutions:
- Coordinates physician visitations
- City orientation for visiting physicians
- Referrals to other facilities
- Letters of guarantee distribution
- Consultation and advice regarding cultural and foreign matters
- Communication and consultation between health institutions, embassies and other payors
"We focus on each patient's individual and unique needs while maintaining awareness and recognition of cultural diversity."
;)